> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ayuda.condovive.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I register a  balance of a unit/dwelling?

###### Within CondoVive it is possible that the units may have credit balances as long as the home has the following requirements:   💰





### 1-The registration of a credit balance strictly requires that the unit __NOT contain current or future debts__, that is, that it be at "0.00" In this way, the same system when making the deposit will indicate that the amount will belong to the balance in favor of maintenance.


![POSITIVE BALANCE 1](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screen-shot-2022-03-17-at-1629_13n9woo.png)



### Or, that your account statement is completely empty, example:



![POSITIVE BALANCE 2](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screen-shot-2022-03-17-at-1631_dbnzqh.png)




||| In CondoVive, only balances in favor can be used solely and exclusively for MAINTENANCE fees


### 2-If the unit has previously mentioned information, you will not be able to capture a balance in favor since the system will necessarily ask you to indicate what debt you wish to pay.

###### ${color}[#048cb9](EXAMPLE: If the condominium owner owes me the month of March as shown in the image and as an administrator I want to add $300 as a balance in favor of another installment that is not March, the same platform will indicate that this will not be possible and you must select a installment , otherwise you won't be able to continue:)


![POSITIVE BALANCE 3](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screen-shot-2022-03-17-at-1635_1qpqf8m.png)



# 🚨 IMPORTANT NOTE: There is no option in which any unit is allowed to have a positive balance (in favor) and a negative balance (delinquent) at the same time.