> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ayuda.condovive.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# SENDING OF ACCOUNT STATEMENTS

# ·How do I send my residents their Account Statements in bulk?:
# 
${color}[#d11f1f](Route: Administration > Top menu "balances" > You can use the selection tool or individually select each unit > Click on the "Send mass account statement" button.)





![](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/captura-de-pantalla-2021-05-06_1eeknrj.png)




You will be able to choose any of the 3 options below the search box:

![FILTER](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screen-shot-2021-05-07-at-1028_gc336d.png)


Or, select the units you need from the box on your left side:


![BOX](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screen-shot-2021-05-07-at-1030_1nb9j9l.png)


A page will open allowing you to select:

- Sending profiles.
- Dues.

As well as add comments to its residents.


![](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/captura-de-pantalla-2021-05-06_wols3q.png)


Click on the "Generate" button > being able to observe the information of the units to which your account statement will be sent > Click on the mail icon to send via email.

![](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/captura-de-pantalla-2021-05-06_1qrern7.png)

# · It is also possible to send your residents their account statements individually:
# 
${color}[#d42121](Route: Administration > Top menu "units" > Select the unit to which you want to send > "Account status" section > Click on the mail icon to send via email.)


![](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/captura-de-pantalla-2021-05-06_11s35p8.png)


A page will open allowing you to select:

- Sending profiles in "Send by mail to".

So how to add comments to your residents > Click on the "Submit" button.


![](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/captura-de-pantalla-2021-05-06_1sfb7eu.png)


${color}[#d42525](Note: You will always have the magnifying glass icon to preview your shipments.)