> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ayuda.condovive.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# TICKETS AND SUGGESTIONS


Manage and follow up on those complaints or suggestions that your condominium owners report. 

${color}[#cd0e0e](**ROUTE: Administration > Tickets and suggestions**)


These will be displayed as follows:

${color}[#31c94a](GREEN: Solved)
${color}[#d41c1c](RED: Pending)
${color}[#dec41b](YELLOW: Active or in process)
 



![1](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screen-shot-2020-09-28-at-1012_odut5h.png)