TICKETS & SUGGESTIONS
You can raise a ticket about a situation that requires attention from the administration, as well as validate its status, responses from the administrator, solution, etc.
1-GO TO "TICKETS" SECTION
![TICKETS](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screenshot20201206-202208_12ugvmm.png)
2-SELECT "+ CREATE NEW TICKET"
![NEW](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screenshot20201206-202220_5e1jzz.png)
3- SELECT A CATEGORY, YOU CAN ENTER AN IMAGE AND/OR PHOTO TO ILLUSTRATE YOUR TICKET, COMPLAINT OR SUGGESTION AND WRITE YOUR SITUATION
![PICTURE](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screenshot20201206-202242_uu97ou.png)
![PICTURE 2](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screenshot20201206-202328_1ytdwvl.png)
4-SEND IT IN "+ CREATE NEW TICKET.
·The administrator will receive your request immediately and will follow up accordingly.
1-GO TO "TICKETS" SECTION
![TICKETS](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screenshot20201206-202208_12ugvmm.png)
2-SELECT "+ CREATE NEW TICKET"
![NEW](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screenshot20201206-202220_5e1jzz.png)
3- SELECT A CATEGORY, YOU CAN ENTER AN IMAGE AND/OR PHOTO TO ILLUSTRATE YOUR TICKET, COMPLAINT OR SUGGESTION AND WRITE YOUR SITUATION
![PICTURE](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screenshot20201206-202242_uu97ou.png)
![PICTURE 2](https://storage.crisp.chat/users/helpdesk/website/54b4dd1463771c00/screenshot20201206-202328_1ytdwvl.png)
4-SEND IT IN "+ CREATE NEW TICKET.
·The administrator will receive your request immediately and will follow up accordingly.
Updated on: 17/06/2022
Thank you!