ADD AND EDIT USERS
The directory is one of the sections that must be filled out when opening your condominium to start feeding the information platform.
You can do it in three ways:
1- Feeding the information of the residents manually.
ROUTE: Administration > Units > Select unit > Click on the EDIT option
Once you add and/or edit your information, you will click on CLOSE EDITION
You can add users within the unit/housing, just select the option ADD NEW USER
NOTE: Adding a user is not the same as adding a unit/home. If you want to add units, you can do so by clicking on the following link: ADD & REMOVE UNITS: https://ayuda.condovive.com/es/article/agregar-eliminar-unidades-yfd7dg/
2- If you want to do it in a massively way from your platform
ROUTE: Settings > Import Directory
3- Filling the Migration file (request it with any customer support representative). Once we verify that the data is correct, it will be uploaded to your platform.
Updated on: 15/06/2022